TRUST IN THE ALGORITHM OF FAITH: Membangun Kepercayaan Publik BAZNAS Sumatera Utara di Era Disrupsi Digital Melalui Islamic Integrative Communication

Authors

Azrai Harahap
Ahmad Tamrin Sikumbang
Elfiyanti Ritonga

Keywords:

Zakat, Filantropi Islam (Islamic Philanthropy), Kepercayaan Publik (Public Trust), Islamic Integrative Communication Model (IICM), BAZNAS Sumatera Utara, Muzakki, Realisasi Zakat, Era Disrupsi (Disruption Era)

Synopsis

Di tengah potensi zakat nasional yang menembus angka Rp327 triliun per tahun, sebuah ironi besar masih membayangi dunia filantropi Islam Indonesia. Realisasi pengumpulan dana umat oleh lembaga resmi nyatanya masih jauh dari angka ideal tersebut. Di Sumatera Utara sendiri, jurang pemisah (gap) antara potensi dan realisasi menyisakan ruang kosong hampir 30 persen yang belum terisi.    Pertanyaan mendasarnya bukan lagi tentang pemahaman umat akan kewajiban berzakat, melainkan sebuah isu krusial yang menjadi fondasi utama: Soal Kepercayaan (Public Trust). Mengapa para muzakki (pembayar zakat) cenderung memilih menyalurkan zakatnya secara langsung dibandingkan melalui lembaga formal? Mengapa erosi kepercayaan melanda lembaga filantropi Islam, dan model komunikasi seperti apa yang mampu menjembatani jurang keraguan tersebut?.    Buku ini lahir sebagai jawaban atas kegelisahan intelektual dan spiritual tersebut. Mengambil lokus pada dinamika nyata BAZNAS Provinsi Sumatera Utara, buku ini mengonstruksi sebuah terobosan baru bernama Islamic Integrative Communication Model (IICM). Model ini bukanlah teori menara gading yang kaku, melainkan sebuah formula organik yang lahir dari data lapangan, wawancara mendalam, dan refleksi atas tantangan nyata era disrupsi digital dan Society 5.0.

Downloads

Download data is not yet available.

References

Abbas, Ahmad Sudirman. 2017. Zakat Ketentuan Dan Pengelolaannya. Jawa Barat: CV. Anungrah Berkah Sentosa.

Afriansyah, Syafran, and Nurmalina Nurmalina. 2025. “Strategic Innovation in Waqf Management: A Case Study of Muhammadiyah Association in Palembang City.” ZISWAF: JURNAL ZAKAT DAN WAKAF 12(1):37. doi: 10.21043/ziswaf.v12i1.28984.

Ahmad Baehaqi, Anis Chariri, and Tri Jatmiko Wahyu Prabowo. 2025. “The Governance of Zakat Institutions: A Meta-Narrative Review.” Jurnal Reviu Akuntansi Dan Keuangan 15(2):396–414. doi: 10.22219/jrak.v15i2.39656.

Al-Qaradawi, Yusuf. 1999. Fiqh Al Zakah: A Comparative Study of Zakah, Regulations and Philosophy in the Light of Quran and Sunnah. Beirut: Muassasah al-Risalah.

Alister Miskimmon, Ben O’Loughlin, Laura Roselle. 2013. Strategic Narratives Communication Power and the New World Order. New York and London: Routladge Taylor & Francis Group.

Amalia, Euis. 2019. “Good Governance for Zakat Institutions in Indonesia: A Confirmatory Factor Analysis.” Pertanika Journal of Social Sciences and Humanities 27(3):1815–27.

And, DENIS McQUAIL, and SVEN WINDAHL. 1993. Communication Models. London and New York: Routladge Taylor & Francis Group.

Arifin, Zainal. 2021. Pengantar Komunikasi Islam. Medan: Duta Azhar.

BAZNAS. 2023. Laporan Pengelolaan Zakat Nasional. Jakarta: BAZNAS.

BBC Indonesia. 2022. “Ahyudin Pendiri ACT Divonis 3,5 Tahun Penjara, Gelapkan Dana Bantuan Korban Lion Air JT-610.” Https://Www.Bbc.Com/Indonesia/Indonesia-62046881, https://www.bbc.com/indonesia/indonesia-62046881.

BPS. 2023. Profil Kemiskinan Provinsi Sumatera Utara Maret 2023. Sumatera Barat: BPS Sumatera Utara.

Cahyani, Utari Evy, Dia Purnama Sari, and Ahmad Afandi. 2022. “Determinant of Behavioral Intention to Use Digital Zakat Payment: The Moderating Role of Knowledge of Zakat.” ZISWAF: JURNAL ZAKAT DAN WAKAF 9(1):1. doi: 10.21043/ziswaf.v9i1.13330.

Cangara, Hafied. 2020. Perencanaan Dan Strategi Komunikasi. Jakarta: Rajawali Pers.

Cheney, George, Lars Christensen, Theodore E. Zorn, and Shiv Ganesh. 2011. Organizational Communication in an Age of Globalization Second Edition. Long Grove IL: Waveland Press, Inc.

Creswell, John W. 2018a. Research Design Qualitative, Quantitative, and Mixed Methods Approaches. London: SAGE Publications, Inc.

Creswell, John W. 2018b. Research Design Qualitative, Quantitative, and Mixed Methods Approaches Fifth Edition. London: SAGE Publications Asia-Pacific Pte. Ltd.

Denzin, Norman K. 2018. The SAGE Handbook of Qualitative Research Fifth Edition. London: Sage.

Dweck, Carol S. 2019. The New Psychology of Success. New York: Random House Publishing Group.

Effendy, Onong Uchjana. 2017. Ilmu Komunikasi Ilmu Komunikasi. Bandung: PT.REMAJA ROSDAKARYA.

Faisal, Yusuf, and Egi Gumala Sari. 2025. “Muzakki’s Decision to Pay Zakat Reviewed from Maqashid Syariah, Social Environment and Zakat Knowledge.” ZISWAF: JURNAL ZAKAT DAN WAKAF 12(1):55. doi: 10.21043/ziswaf.v12i1.26048.

Greenhalgh, Trisha. 2007. Diffusion of Innovations in Health Service Organisations. Blackwell Publishing.

Hadi, Nizar Hosfaikoni, Sri Herianingrum, Ari Prasetyo, Atina Shofawati, and Mohammad Ghamri. 2025. “Corporate Social Responsibility and Islamic Microfinance Integration for Productive Waqf in Indonesia: A Conceptual Study.” ZISWAF: JURNAL ZAKAT DAN WAKAF 12(1):16. doi: 10.21043/ziswaf.v12i1.27397.

Hart, B. H. Liddell. 1967. Strategy. Amerika Serikat: Basic Book.

Hasful Huznain. 2025. “Wawancara Dengan Bapak Drs. H. Hasful Huznain, SH, Selaku Wakil Ketua II Bid. Pendistribusian BAZNAS Kab. Serdang Bedagai.” Wawancara Dengan Bapak Drs. H. Hasful Huznain, SH, Selaku Wakil Ketua II Bid. Pendistribusian BAZNAS Kab. Serdang Bedagai.

Hasibuan, Muhammad Yusuf. 2025. “Wawancara Dengan Bapak Muhammad Yusuf Hasibuan, S. Fil, I. SH, Selaku Ketua Baznas Kabupaten Labuhanbatu Selatan.” Wawancara Dengan Bapak Muhammad Yusuf Hasibuan, S. Fil, I. SH, Selaku Ketua Baznas Kabupaten Labuhanbatu Selatan.

Hasibuan, Syahfari. 2025. “Wawancara Dengan Bapak H. Syahfari Hasibuan, SP, Selaku Ketua Baznas Kabupaten Tapanuli Tengah.” Wawancara Dengan Bapak H. Syahfari Hasibuan, SP, Selaku Ketua Baznas Kabupaten Tapanuli Tengah.

Hefni, Harjani. 2014. Perkembangan Ilmu Komunikasi Islam. Bandung: Mizan Publika.

Iin Mutmain. 2020. Fikih Zakat. Sulewesi Selatan: Dirah.

Ismail, Ahmad Satori. 2018. Fikih Zakat Kontekstual Indonesia. Jakarta: Badan Amil Zakat Nasional.

Ivankova, Vicki L. Plano Clark And Nataliya V. 2020. Qualitative Comparative Analysis in Mixed Methods Research and Evaluation. London and New York: Sage Publications.

Juliyanto. 2025. “Wawancara Dengan Bapak Juliyanto, S.Ag Selaku Wakil Ketua I BAZNAS Kabupaten Labuhanhan Utara.” Wawancara Penulis Dengan Bapak Juliyanto, S.Ag Selaku Wakil Ketua I BAZNAS Kabupaten Labuhanhan Utara.

Kholil, Syukur. 2004. “Komunikasi Dalam Perspektif Islam” Dalam Hasan Asari & Amroeni Drajat (Ed), Antologi Kajian Islam. Bandung: Cita Pusaka Media.

King, Gary. 2019. Designing Social Inquiry Scientific Inference In Qualitative Research. New Jersey: Princeton University Press.

Ladiku, Hamdan, Akhmad Roja Badrus Zaman, and Andi Inar Sahabat. 2025. “Zakat and the Sustainable Development Goals: Fostering Socio-Economic Synergy in Gorontalo Regency.” ZISWAF: Jurnal Zakat Dan Wakaf 12(2):141. doi: 10.21043/ziswaf.v12i2.31425.

Lasswell, Harold D. 1971. “The Structure and Function of Communication in Society.” in The Process and Effects of Mass Communication. Urbana: University of Illinois Press.

Leavy, Patricia. 2017. Research Design Quantitative, Qualitative, Mixed Methods, Arts-Based, and Community-Based Participatory Research Approaches. London and New York: The Guilford Press.

Mahirani, Aisha Rizqi, and Lisa Listiana. 2025. “Preferences of Waqf Projects among Indonesians.” ZISWAF: JURNAL ZAKAT DAN WAKAF 12(1):1. doi: 10.21043/ziswaf.v12i1.28548.

Matthew B. Milees, A. Michael Huberman, Johnny Saldana. 2017. Qualitative Data Analysis A Methods Sourcebook. London and New York: Sage Publications.

Medan, Baznas Kota. 2023. “BAZNAS Kota Medan Paparkan Program Pemberdayaan Ekonomi Produktif Di Kantor BI Sumatera Utara-BAZNAS.” Baznas Kota Medan.

Melkote, Srinivas Raj, and H. Leslie Steeves. 2015. Communication for Development. Theory and Practice for Empowerment and Social Justice. London: SAGE Publications.

Mongkito, Abdul Wahid, Trisno Wardy Putra, Alwahidin Alwahidin, Kaisar Lahiya Sikki, and Mohammad Rais. 2025. “Integrating Waqf and Blue Economy for Sustainable Development in Indonesia: An Analytic Network Process (ANP) Approach.” ZISWAF: Jurnal Zakat Dan Wakaf 12(2):158. doi: 10.21043/ziswaf.v12i2.31744.

Mowlana, Hamid. 1997. GLOBAL INFORMATION AND WORLD COMMUNICATION. London: Sage Publications Ltd.

Mukhibad, Hasan, Doddy Setiawan, Y. Anni Aryani, and Falikhatun. 2023. “Analysis of Muzakki Intention in Paying Zakat Using Electronic Zakat Payment System.” Pp. 274–81 in Vol. 1. Atlantis Press International BV.

Mulyana, Deddy. 2016. Pengantar Ilmu Komunikasi. Bandung: PT REMAJA ROSDA KARYA.

Muslichah, Muslichah, Mohamed Sharif Bashir, and Tutik Arniati. 2024. “The Effect of Board Governance on Business Zakat Compliance with Trust and Transparency as Intervening Variable.” ZISWAF: JURNAL ZAKAT DAN WAKAF 11(2):164. doi: 10.21043/ziswaf.v11i2.28575.

Naz’aina. 2015. “The Effect of Internal Control System and Amil Competence on the Financial Reporting Quality at Zakat Management Institution Active Member of Zakat Forum in Special Capital City Region Jakarta and West Java Provinces.” Procedia-Social and Behavioral Sciences 211:753–60. doi: 10.1016/j.sbspro.2015.11.100.

Neuman, W. Lawrence. 2014. Social Research Methods: Qualitative and Quantitative Approaches. United States of America: Person.

Nickols, Fred. 2017. “Strategy: Definitions and Meaning.” Wikipedia.Blogspot.

Nurdin, Ridwan. 2022. Zakat Produktif Untuk Pemberdayaan Mustahiq. Banda Aceh: Ar-Raniry Press.

Prayetno, Ardi, Tuti Anggraini, Muhammad Syahbudi, Program Studi, Perbankan Syariah, Fakultas Ekonomi, and Dan Bisnis. 2023. “Pengaruh Zakat Terhadap Kesejahteraan Mustahik (Studi Kasus Lazisnu Kota Medan.” Musytari: Neraca … 2(3). doi: 10.8734/mnmae.v1i2.359.

Putnam, Linda L., and Anne Maydan Nicotera. 2009. Building Theories of Organization: The Constitutive Role of Communication. New York and London: Routladge Taylor & Francis Group.

Putri Wahyuning Tyas. 2024. “Analisis Efektivitas Pengelolaan Dana Zakat Produktif Dalam Upaya Pengentasan Kemiskinan Pada Badan Amil Zakat Nasional(BAZNAS) Kabupaten Tulungagung.” Jurilma : Jurnal Ilmu Manajemen Indonesia 1(1):19–24. doi: 10.69533/v4xga724.

Qardhawi, Yusuf Al-. 2016. Hukum Zakat: Studi Komparatif Mengenai Status Dan Filsafat Zakat Berdasarkan Quran Dan Hadis (Terjemahan). Jakarta: Pustaka Litera Antarnusa.

Rogers, Everett M. 2003. Diffusion of Innovations, 5th Edition. Amerika Serikat: Free Press.

Rogers, Everett M. 2017. DIFFUSION OF INNOVATIONS. London: Routledge.

Rosadi, Aden. 2019. Zakat Dan Wakaf Konsep, Regulasi, Dan. Bandung: Simbiosa Rakatama Media.

Sahroni, Oni. 2020. Fikih Zakat Kontemporer. Depok: PT Raja Grafindo Persada.

Sargeant, Adrian, and Stephen Lee. 2004. “Donor Trust and Relationship Commitment in the U.K. Charity Sector: The Impact on Behavior.” Nonprofit and Voluntary Sector Quarterly 33(2):185–202. doi: 10.1177/0899764004263321.

Servaes, Jan. 2008. Media Globalization Through Localization. Los Angeles: SAGE Publications India Pvt Ltd.

Silverman David. 2016. Qualitative Research. London: Sage.

Sukisman. 2025. “Wawancara Dengan Bapak H. Sukisman, S. Sos., M.Si. Selaku Ketua BAZNAS Kabupaten Labuhanbatu Utara.” Wawancara Dengan Bapak H. Sukisman, S. Sos., M.Si. Selaku Ketua BAZNAS Kabupaten Labuhanbatu Utara.

Sundari Tanjung, Dewi. 2019. “PENGARUH ZAKAT PRODUKTIF BAZNAS KOTA MEDAN TERHADAP PERTUMBUHAN USAHA DAN KESEJAHTERAAN MUSTAHIK DI KECAMATAN MEDAN TIMUR.” AT-TAWASSUTH: Jurnal Ekonomi Islam 4(2):349. doi: 10.30829/ajei.v4i2.5555.

Surya Putra. 2025. “Wawancara Dengan Bapak H. Surya Putra Selaku Ketua BAZNAS Kabupaten Deli Serdang.” Wawancara Dengan Bapak H. Surya Putra Selaku Ketua BAZNAS Kabupaten Deli Serdang.

Syamsuri, Syamsuri, Suyoto Arief, Vina Fithriana Wibisono, and Silva Fauziyah. 2024. “Exploring The Potential of Zakat: Yusuf Qardhawi’s Insights for Poverty Alleviation and Economic Growth in Indonesia.” Indonesian Journal of Islamic Economics and Finance 4(2):377–92. doi: 10.37680/ijief.v4i2.6085.

Syovi’ah, Ninik Matus, Wahibur Rokhman, and Murtadho Ridwan. 2024. “CAN TRANSPARENCY AND PROFESSIONALISM MODERATE THE INFLUENCE OF TRUST AND ZAKAT LITERACY ON INTEREST IN PAYING ZAKAT AT BAZNAS REMBANG?” ZISWAF: JURNAL ZAKAT DAN WAKAF 11(2):196. doi: 10.21043/ziswaf.v11i2.26122.

Tidd, J. 2010. Managing the Diffusion of Innovations. Singapore: Stallion Press.

Weaver, Claude E. Shannon and Warren. 1964. THE MATHEMATICAL THEORY OF COMMUNICATION. Urbana: THE UNIVERSITY OF ILLINOIS PRESS.

West, Richard L. 2021. Introducing Communication Theory Analysis and Application. London: Mc Graw Hill Education.

West, Richard, and Lynn H. Turner. 2010. Introducing Communication Theory: Analysis and Application. London: The McGraw-Hill Companies, Inc.

Downloads

Published

July 15, 2026

Details about this monograph

ISBN-13 (15)

978-634-317-051-8

How to Cite

Azrai Harahap, Ahmad Tamrin Sikumbang, & Elfiyanti Ritonga. (2026). TRUST IN THE ALGORITHM OF FAITH: Membangun Kepercayaan Publik BAZNAS Sumatera Utara di Era Disrupsi Digital Melalui Islamic Integrative Communication. Widina Media Utama. https://doi.org/10.59818/y90axp11